Shipping & Returns

Shipping Policy

Free Shipping

We offer free shipping on all orders within the United States.

Processing Time

Orders are typically processed and shipped within 1-2 business days. You will receive a tracking number via email once your order ships.

Delivery Time

Standard shipping typically takes 3-5 business days after your order ships. Delivery times may vary based on your location.

International Shipping

We currently ship within the United States only. International shipping will be available soon.

Order Tracking

Once your order ships, you'll receive an email with tracking information. You can track your package using the provided tracking number.


Return Policy

30-Day Return Window

We stand behind the quality of our products. If you're not completely satisfied with your Freedom Cable, you may return it within 30 days of delivery for a full refund.

Order Cancellation Cutoff

Orders may be cancelled same-day before 5:00 PM EST. After that cutoff, the order will have already entered processing and cannot be cancelled.

Return Requirements

How to Return

  1. Email us at freedomcable1776@gmail.com with your order number
  2. We'll provide return instructions and address
  3. Ship the item back to us
  4. Refund will be processed within 10 business days after we receive the return

Return Shipping Costs

Customer is responsible for return shipping costs unless the product is defective or we made an error.

Exchanges

If you ordered the wrong model (USB-C to C vs USB-A to C), contact us and we'll arrange an exchange at no additional cost.


Warranty

1-Year Warranty

All Freedom Cables come with a 1-year warranty against manufacturing defects. If your cable fails due to a manufacturing defect within one year of purchase, we'll replace it free of charge.

Warranty Does Not Cover

Warranty Claims

To file a warranty claim, email freedomcable1776@gmail.com with your order number, description of the issue, and photos of the cable if applicable.


Questions?

If you have questions about shipping, returns, or warranty, please contact us:

Email: freedomcable1776@gmail.com

Contact Us